There is a shift taking place, and I'm not talking about the one you clock in and out of every night you wait tables.
Your guests are bringing their tablets and smartphones to dinner, turning them on, and looking for ways to integrate these devices into their dining experience. They are fact-checking your description of a wine, looking for pictures and information on ingredients, sharing their locations with friends, and writing reviews on Yelp and OpenTable, all while in the restaurant.
This represents a fundamental shift in the dining experience.
You can either fear and reject this, or adapt your skill set to accept and embrace it. Truth is, the iPad and smartphone are great tools for explaining a wine or a dish. They offer accurate, in depth descriptions, complete with pictures and video. As a food server, these devices could actually help you upsell wine, or more effectively describe an obscure dish.
The restaurant industry will find ways to integrate these devices into the guest experience. The new breed of waiters will know how to use these tools to their advantage.